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The DICE Experiment: Creating and Evaluating a Web-based Collaboration Environment for Interagency Training
Note: If you want to print out a briefing, you may find it easier to download the Powerpoint file and print it, instead of printing the online version.
The annotated briefing presents the details and results of ThoughtLink's 1999 Distributed Interactive Collaboration Environment (DICE) experiment which explored how web-based collaboration technologies, combined with compelling interactive content, can enhance training, communication, and information sharing for multiple distributed participants. The Executive Summary presents the condensed results.
The October 1999 DICE experiment assessed the effectiveness of DICE for training Presidential Decision Directive 56 ( PDD56). PDD 56 mandates that US government personnel be trained to prepare a coordinated plan for US response to a complex contingency operation. The training audience was divided into two groups: one group training face-to-face in a traditional seminar wargaming event, and another group using web-based collaboration tools.
The briefing highlights some of the benefits of distributed collaboration and identifies some interesting challenges for distributed teams, whether they are training or working together. Interesting results include:
The DICE experiment began to explore shared awareness in distributed teams. ThoughtLink's work in FY00 with the Center for Naval Analyses (CNA) will explore this topic in more detail, identifying the key factors that influence how distributed and collocated teams develop and maintain their shared situational awareness. Through understanding the factors that influence shared awareness, tools and processes for virtual teams can be enhanced.
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