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Since the demise of the Cold War, the U.S. and other countries have increased their involvement in non-warfighting conflicts. Non-warfighting conflicts include complex contingencies, peacekeeping and humanitarian assistance operations and other crises with security, political, economic, environmental, and humanitarian dimensions. This "new world order," combined with advances in information technologies, dramatically has increased the creation and significance of virtual teams - teams of people working across geographical, cultural, organizational, and time zone boundaries. This paper will present current research in the area of virtual teams, focusing on how to improve global virtual teams' effectiveness. In addition, the paper will highlight the author's on-going research in how virtual teams develop shared situational awareness.
